Proud member Institute for Credentialing Excellence

Volunteer Administration book

 

Board, Committees & Staff

 

Governance

CCVA is governed by a board of individuals with extensive experience in the field of volunteerism and volunteer resources management, many of whom bring the perspectives of a number of the large national/international organizations which support this field. The board also includes those who have earned the CVA and CAVS credentials.

CCVA Board of Directors (2012-2013)

Jennifer BennettJennifer R. Bennett, CVA
Senior Manager, Education & Training, VolunteerMatch

Jennifer joined VolunteerMatch to formalize and manage the organization’s volunteer engagement program. She is a strong nonprofit generalist, with over 15 years of nonprofit management experience, most of those years spent directly managing volunteers. With her breadth of experience she is well qualified to help VolunteerMatch’s community of Nonprofits better recruit and engage volunteers. She shares her knowledge with volunteer managers through the webinars found on the Learning Center, in newsletters and blog entries, and in person at conferences around the country. She’s a strong believer in the importance of engaging volunteers in meaningful work and was Certified in Volunteer Administration in 2009.

She started her nonprofit work in the wildlife rehabilitation and conservation field, and continued that work with the Bar Association of San Francisco. She has also been an active volunteer all her life, and currently volunteers with Project Homeless Connect in San Francisco, and New Directions an organization dedicated to providing travel experiences for developmentally disabled adults. She holds a B.A. from Randolph-Macon Woman's College in Lynchburg, VA.

Edward CallahanEdward Callahan, CVA
Regional Manager of Volunteer Operations, American Red Cross, Philadelphia, PA
In his current role, Ed oversees four professional volunteer managers who work to coordinate the efforts of over seven-hundred volunteers. He has been involved in the field of volunteer administration for eight years. He started his career managing volunteers at a small non-profit in the education sector and has since managed volunteers in healthcare institutions and emergency services settings. Callahan is currently co-chair of the Human Resources Committee for the Association of Leaders in Volunteer Engagement (AL!VE), a member of the executive committee for the Delaware Valley Association of Volunteer Administrators (DVAVA) and a past member of the Delaware Association of Volunteer Administrators (DAVA), as well as the Delaware Society for Director of Volunteer Services (DSDVS). He is an active volunteer in his community, serving as an emergency medical technician with a local ambulance and a long-term care Ombudsman with the Pennsylvania Department of Aging.

Kathleen DennisKathleen Dennis
Executive Director, International Association for Volunteer Effort
Kathleen Dennis currently serves as the Executive Director for the International Association for Volunteer Effort. Originally from Detroit, Kathi came to Washington DC in 1994 to work at the Corporation for National and Community Service to help launch the National Civilian Community Corps, one of the first AmeriCorps Programs under the Clinton Administration. Over the past 30 years, Kathi has worked with a number of national and international programs developing training initiatives, recruiting members, and raising resources. Kathi joined Habitat for Humanity International in 2005 to work with the HFHI National Service Programs and helped coordinate Habitat’s National Service response in dealing with the destruction resulting from Hurricane Katrina. Since 2002, she has worked as a consultant with various organizations and volunteer programs doing training for volunteer administrators, youth volunteering and strategic planning in disaster recovery.

Anne Breakey HartAnne Breakey Hart, CVA
Consultant
Anne has worked in volunteer, nonprofit, and faith-based management for over 20 years. In her current role as a consultant she works with organizations to strengthen volunteer administration competencies, enhance staff capacity, and develop youth leaders. Prior to this, she was the Director of Volunteer Services at The Hospital for Sick Children in Toronto, Canada. Here she developed a nationally recognized volunteer program for youth pursuing health care career paths. Anne began her career working with disadvantaged children and families for the Presbyterian Church in Canada. She has also been a business manager and established an agency supporting families with grief issues. In addition to being on the front-lines, Anne has served on a variety of boards and committees including as the national volunteer administration representative for the National Review Board, Girl Guides of Canada. She holds degrees in history and theological education. Actively volunteering in her community, Anne is an ardent golf fan, outdoor enthusiast, and story teller. She was the chair of the CVA Peer Assessment Committee for two years prior to joining the board.

Pamela LempPamela Lemp, CAVS
Director of Volunteer Services, St. Luke’s Episcopal Health System, Houston, TX
Pam has been in volunteer administration for over thirty years. She has served in leadership roles in volunteer administration on the local, state and national level. Pam is a past President of the Texas Association, Directors of Volunteers and Association of Healthcare Volunteer Resource Professionals.

Pam has facilitated educational sessions for the Association of Healthcare Volunteer Resource Professionals, the Texas Association, Directors of Volunteer Services, and the Texas Association of Healthcare Volunteers. She has been published in Volunteer Leader, Volunteer Services Administration, and Partners in Community Health. Honors and awards include Merit Award, Mended Hearts; Management Excellence Award, St. Luke’s Episcopal Health System; Joan Waite Hanlon Memorial Award for Outstanding Volunteer Administrator, Houston Association of Volunteer Administrators; and served as the first Chairman of the Texas Medical Center, Volunteer Service Council.

Ruth MacKenzieRuth MacKenzie
President and CEO, Volunteer Canada, Ottawa, ON
Ruth has worked in the voluntary sector for 20 years, at the grassroots, provincial and national levels and has a life-long commitment to voluntary action. In her current position as head of Volunteer Canada, she oversees this national not-for-profit organization with a 30-year history in supporting, promoting and celebrating the volunteer experience in Canada. Ruth believes that volunteering is more than something we do; she believes it is intrinsic to who we are, as individuals and as caring Canadians. She has been involved in countless volunteer opportunities, from front-line service delivery to community-based activist work and at the leadership level through a variety of boards, committees and advisory groups. Prior to joining Volunteer Canada, Ruth worked at the Canadian Cancer Society, Ontario Division, and later the Nova Scotia Division, as Director of Volunteer Development. In between those two positions, she established and ran her own brewery, receiving recognition for her business acumen by being selected as an Entrepreneur of the Year.

Delores MortonDelores Morton
Vice President, HandsOn University
Delores Morton a Vice President at Points of Light Institute where she is the lead of HandsOn University. In this role Delores provides strategic direction and vision for the National Conference on Volunteering and Service and for the management of the organization's training, technical assistance, resource development, and consulting service programs. Delores began her career in the voluntary sector in 1994 as an AmeriCorps Member. Prior to her service at Points of Light Institute, she served as the Director of the Nonprofit Resource Center of Volunteer Baton Rouge, Executive of the Louisiana Association for Community Economic Development, and Chair of the Mid-south Collaborative for Nonprofit Development. When baseball is not in season or Delores is not enjoying a good book or video games with her husband and 3 children, she provides support as a board member to national and community nonprofits and teaches a class in civic engagement as a part of the Bonner Scholars Program at Spelman and Morehouse Colleges.

Diana Rodriguez AlgraDiana Rodriguez Algra
Executive Director, Volunteer Centers of Michigan
Prior to her current position working with an association that represents the 32 Volunteer Centers, Diana was the Service-Learning Coordinator for the Michigan Community Service Commission. In this role she was responsible for advancing the use of service-learning among policy and educational organizations. Her other positions have included serving as the Volunteer Services Liaison for the Family Independence Agency within the director office. Diana served for four years as the first Director of AmeriCorps State/ National programs at the federal level at the Corporation for National and Community Service. In this position she oversaw the selection and distribution of over $526 million dollars in federal support for National Service Programs. Diana’s community involvements include serving on the boards of the following organizations: PHP Mid-Michigan; Sparrow Home Care Board; the Capital Region Community Foundation; Council for the Certification in Volunteer Administration. She holds an undergraduate degree in Industrial Psychology and a Masters Degree in Labor and Industrial Relation both from Michigan State University.

Nikki RussellNikki Russell, CVA
Volunteer Initiatives Manager, United Way of King County
Nikki Russell currently works as the Volunteer Initiatives Manager for United Way of King County, Washington managing and delivering the volunteer resource management training series. In this capacity, she has developed workshops and trainings for local and regional conferences as well as tailored trainings in volunteer resource management to meet the needs of local nonprofit organizations. Nikki is the lead trainer and consultant for the Volunteer Impact Program, a grant funded volunteer management capacity building program implemented locally to nonprofit organizations. Nikki serves as the Chair of Steering Committee of the Volunteer Administrator’s Network (VAN) Northwest and is currently serving on the Board of the Association of Leaders in Volunteer Engagement (AL!VE). Her non-profit background includes 17 years of experience in program planning and volunteer resource management. She holds a Master’s degree in Anthropology from Boston University.

SueAnn StromSueAnn Strom, PhD
Educator
SueAnn obtained her PhD in Higher and Adult Education from the University of Missouri – Columbia; served as vice president for student affairs and other senior level administrative positions at Mankato State University (MN), Southeast Missouri State University (MO) and Macon State College (GA) before joining the faculty of the University of Arkansas at Little Rock as an associate professor and program coordinator. From 2006 – 2010, she served as Vice President for Academic Partnerships at American Humanics, Inc., rebranded as the Nonprofit Leadership Alliance, where she ensured that more than 70 academic campuses provided effective and quality academic programs in nonprofit leadership and management, including volunteer administration. She currently teaches online for Texas A&M University, Louisiana State University and Park University in the area of nonprofit leadership and management. SueAnn has served on the CCVA board for 7 years.

David StyersDavid Styers
Senior Governance Consultant, BoardSource, Washington, DC
In his current position, David provides project management, consulting, and training services to major clients on governance and emerging trends and developments in the nonprofit sector. David trains extensively on a variety of topics such as the board’s roles and responsibilities, fundraising, shared leadership, and exceptional governance practices. Prior to joining BoardSource, David served as Senior Director at the Points of Light Foundation & Volunteer Center National Network, where he led the work to build capacity and national partnerships for more than 360 affiliate volunteer centers across the country. His areas of expertise include board and fund development, leadership and partnership development, outcomes measurement, strategic planning, and volunteer management. Prior to joining Points of Light, David helped establish an independent consulting firm specializing in executive search and recruitment with nonprofit boards and executives of symphony orchestras and other music and arts organizations. Orchestras. David serves on several boards, and is a Certified Pew Partnership for Civic Change Leadership Trainer.

Katie Campbell

Katherine H. Campbell, CVA
Executive Director, CCVA

As the staff leader for CCVA, Katie also serves as an ex-officio non-voting member of the Board of Directors. She has worked in the field of nonprofit and volunteer management for over 30 years as practitioner, author, trainer and leader.  Her career began in 1973 at the Philadelphia Family Court where she helped develop an extensive volunteer program to provide support services to the probation officers and their young clients.  For 14 years she worked at the Virginia Office of Volunteerism, eventually becoming director.  And from 1997 to 2003 she served as executive director of the Association for Volunteer Administration (AVA), the international professional association for leaders and managers of volunteer programs. Katie has authored and co-authored several articles and publications and teaches as adjunct faculty at Virginia Commonwealth University, University of Virginia and Tidewater Community College. 

Committees & Staff

The CVA credentialing program is supported by active committees of CVA practitioners . These individuals write test items, select references, assess candidate portfolios, and address issues related to CVA renewal. All CVAs are eligible to apply for committee participation.

The Council is staffed by an Executive Director, and also contracts with an experienced psychmetrician for technical assistance, test diagnostics and guidance regarding program operation.